1. 30-Day Money-Back Guarantee
We stand firmly behind the quality and reliability of GoldenGST. If you purchase an annual subscription to Starter, Business, or Enterprise tiers and find that the software does not suit your business workflow, you may request a 100% full refund within 30 calendar days of initial purchase — no questions asked.
2. Monthly Subscription Cancellations
Monthly subscriptions can be cancelled at any moment prior to your next renewal date. You will retain active access until the end of your prepaid monthly cycle.
3. How to Request a Refund
To initiate a refund, simply send an email to [email protected] with your registered account email and invoice receipt number. Refunds are processed back to the original source bank/card within 5 to 7 business days.